ClubSearch Help & FAQs ??

As we already know, our profiles and passwords are very important to us which is why we make sure that we can access it at all times. In joining clubs, we must make sure that our profile shows who we really are so that we can avoid deceiving others. It is somehow dangerous when we post images or things about ourselves which are not true. As much as possible, we must not be posers.

While we keep our profile open to other members and clubs, our passwords, on the other hand, must be kept private all the time. This is to prevent anyone from taking control of our profiles. People who are well-informed about how computer, gadgets, and technology works might already be well aware of what I just mentioned. But the purpose of this is to inform those who are not yet very well tech-savvy. And I do know a number of people who would fit that description.

Anyhow, questions are always being raised and here is one that is very frequently asked:

Can I change my profile and password information after I’ve created an account in Club Search?

Yes, you can change your profile and your password but always consider the factors which I pointed out earlier.

Here are the steps which you need to follow:

• Once logged in you can view, edit your account information at any time. *Note; the username can not be changed however other details including email address and passwords can be changed.
• Edit your account information by doing the steps below:
  • Click on the “View Profile” link on the Login/Logout Panel on the right hand side of the page.
  • On the same  page click on the “View Profile/Change Password” link

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For more details, see “What are the Password Requirements”.

Just like any other website, ClubSearch has a condition known as the password requirements to its users the moment they created an account on the website (whether it’s a Free or Premium Account).

This is to ensure that your account will be safe and secure as you use our website. We understand that the moment you decided to create an account on our website, you are willing to share the vital information about your business. As a return of the information you have entrusted to us, it is our utmost priority to keep all your activities secure. And that your business or brand will not be used in any illegal activities or spam.

So to enforce you and your business’ security and safety as you browsed our website online, we have the following recommendations for our password requirements:

• Create a Strong Password – A strong password consists of a combination of alpha -numeric characters (both upper and lowercase), numbers, and special characters.

It is always recommended to use at least one character per category. The length of the password will always depend on the password requirements per website.

Tip: You can use the “Password Strength Indicator” to determine whether your chosen password is strong and secure or not. Fortunately, ClubSearch already has a built-in Password Strength Indicator to help you formulate a strong and secure password.

• Avoid using your usernames, names, business name, business tagline, or anything that is viewable in public as this information is vulnerable to password hacking.

We take it it’s simpler to remember this information, but it is also the number 1 clue for hackers to breach your account. We recommend you create a password based on your personal memories, events, or anything that has a sentimental value that only you knows.

Tip; If you are prone to forgetting your passwords, you can store them to a Password Storage software like LastPass and it will do the job of filling in the passwords for you. Web browsers also offer auto-filling for you, but be careful because if someone used your PC or laptop, they will be able to sign-in to your account directly.

• If possible, activate two-security verification method. If for whatever reason the hacker had succeeded in compromising your account, your next-in-line of defense is the second verification.

You can activate it by having security questions like “What year did you graduate?” “Your favorite author”, etc. You can also have the website send a verification code to your phone (via text or call) and have it inputted before you can proceed to log in your account.

If you have any questions or clarifications about our Password requirements and logging into your account, don’t hesitate to contact us and we’ll gladly assist you.